HostedDatabase.com offers its users quality customer service and free technical support via telephone (available Monday through Friday, 9am-6pm PST), e-mail, and fax. If you're having difficulties using our web-hosted application and database service, or just have a question or comment, please feel free to contact us. One of our representatives will be happy to help you.

To access the HostedDatabase.com Technical Support knowledgebase, click here for useful tips, tricks, and solutions to commonly asked technical and administrative questions: HostedDatabase.com Knowledgebase

Paid subscribers wishing to update their credit card billing information, must call our credit card processor Pay By Touch Payment Solutions at 866-609-4729 for assistance. The company's website is: http://www.paybytouchpaymentsolutions.com/.

Customers wishing to discontinue HostedDatabase.com services and monthly billing must do so via an e-mail request that includes the HostedDatabase.com account.

Main corporate office (Pacific Standard Time): 310-231-7900.

Technical and customer support: support@eCriteria.net