HostedDatabase.com offers its users quality customer service
and free technical support via telephone (available Monday through Friday, 9am-6pm PST), e-mail,
and fax. If you're having difficulties using our web-hosted application and database service,
or just have a question or comment, please feel free to contact us. One of our representatives
will be happy to help you.
To access the HostedDatabase.com Technical Support knowledgebase,
click here for useful tips, tricks, and solutions to commonly asked technical and administrative questions:
Paid subscribers wishing to update their credit card billing
information, must call our credit card processor Pay By Touch Payment Solutions at 866-609-4729
for assistance. The company's website is: http://www.paybytouchpaymentsolutions.com/.
to discontinue HostedDatabase.com services and monthly billing must
do so via an e-mail request that includes the HostedDatabase.com account.
Main corporate office (Pacific Standard Time): 310-231-7900.
Technical and customer support: support@eCriteria.net